Key considerations in managing information

Like all organisations, sports bodies generate and collect substantial amounts of information: about the operations of the organisation, its decisions, finances and activities; data about its members, participants, customers, staff and volunteers; transactions with suppliers, partners, sponsors. The list can be lengthy. Information can be both in hard copy and digital format.

How this information is gathered, handled, stored and destroyed (or otherwise disposed of) can be subject to legal and regulatory requirements – some of which carry significant penalties for transgression – as well as to good business practice. Correctly organised and accessible information allows your organisation to operate efficiently, with resources properly targeted and relevant information available to the right people. This can facilitate the setting of strategy and effective oversight of both business and sporting performance.

This section looks at some of the key considerations for organisations in managing information, focusing particularly on the legal obligations around record-keeping and data use.

It is worth keeping in mind a number of key principles:

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